Privacy and Cookies

Päivitetty: 30.10.2025

1. Data Controller

Vaula CRM
Business ID: 2529942-4
Email: info@vaulacrm.fi

2. Name of the Register

Vaula CRM Customer Register

3. Purpose of Processing Personal Data

Personal data is collected for customer relationship management and the handling of enquiries.
The data is also used for invoicing and maintaining customer relationships.

4. Legal Basis for Processing

The legal basis for processing is the consent of the data subject (EU General Data Protection Regulation, Article 6(1)(a)).

5. Data Content of the Register

The register may contain the following information:

  • Name
  • Email address
  • Company name
  • Company billing information
  • Other voluntary information entered by the user into a form

6. Regular Sources of Data

The data is obtained directly from the data subject when they complete a form on the Vaula CRM website (vaulacrm.fi).

7. Data Retention Period

Data is retained only for as long as necessary for handling enquiries, processing leads, or managing the customer relationship.
Unnecessary data is deleted regularly.

8. Data Storage and Protection

Data is stored on a secure server in Finland.
Access to the data is restricted to persons whose duties require such access.
Personal data is processed with due care and protected using appropriate technical security measures.

9. Regular Disclosure of Data

Data may be disclosed to the following parties:

  • Procountor (processing of billing information)
  • Google Analytics (website visitor tracking and analytics)

Data is not transferred outside the European Union or the European Economic Area without appropriate safeguards ensuring an adequate level of data protection.

10. Rights of the Data Subject

The data subject has the right to:

  • Access their personal data
  • Request the correction or deletion of inaccurate data
  • Withdraw their consent
  • Object to or restrict the processing of their personal data
  • Lodge a complaint with the Data Protection Ombudsman if they believe their personal data has been processed unlawfully

To exercise these rights, please contact info@vaulacrm.fi.

11. Cookies and Tracking

The website uses Google Analytics to monitor visitor statistics and improve the website.
Cookies are small text files stored on the user’s device.
Users may disable cookies through their browser settings if they wish.

12. Automated Decision-Making and Profiling

The personal data contained in the register is not used for automated decision-making or profiling.

13. Contact Information for Data Protection Matters

Vaula CRM – Administration
Email: info@vaulacrm.fi