1. What Are Cookies?

A cookie is a small text file stored in your browser when you use the Vaula CRM service. Cookies are used for the technical operation of the service.

2. How Vaula Uses Cookies

Vaula CRM uses only strictly necessary technical cookies. These are required for the service to function: without them, login and use of the service are not possible.

Vaula CRM does not use:

• Analytics or tracking cookies
• Marketing or targeting cookies
• Third-party advertising networks

3. Cookies Used

The table below lists the cookies used in the service:

Cookie	Purpose	Type	Retention
Session cookie (session token)	Identifying the logged-in user and managing the session	Strictly necessary	Deleted when the browser is closed
Authentication token	Maintaining the user’s logged-in state (AWS Cognito)	Strictly necessary	Maximum 24 hours

4. Consent

Strictly necessary cookies do not require separate consent, as they are a technical prerequisite for the service (classified as ”strictly necessary cookies” under GDPR).

Since Vaula does not use analytics or marketing cookies, no cookie banner or consent dialog is required.

5. Managing Cookies

You can manage and delete cookies through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to the service.

Instructions for managing cookies in common browsers:

• Chrome: Settings > Privacy and security > Cookies
• Firefox: Settings > Privacy & Security
• Safari: Preferences > Privacy
• Edge: Settings > Cookies and site permissions

6. Changes to This Policy

If new cookies are introduced to the service in the future, this policy will be updated and users will be notified of changes in advance.

7. Contact

For questions regarding cookies, please contact:

Alvarius Oy / Vaula CRM

Email: info@vaulacrm.fi

Effective: 21/05/2026